The lessons won’t download in the app

If your lessons aren't downloading in the mobile app, try the following:

  • Check that your device has a strong wifi connection
  • Make sure there is plenty of available storage space
  • Clear all of your previously downloaded lessons
  • Log out of the app, then log in again
  • Restart your device
  • Uninstall then reinstall the app

If you're still having trouble after trying the suggestions above, please write to us at and we can help troubleshoot.

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