How may we help you?
Search with keywords or sentences; “How do I reset my password?“
Frequently Asked Questions
General
- Can I try Mango for free?
- How much does it cost to study with Mango Languages?
- How does Mango teach a new language?
- How long does it take to learn a new language with Mango?
- Can I call you?
- Can I learn more than one language?
Using Mango
- How do I delete a language from my home page?
- Where can I manage my Mango profile settings?
- How do I answer the slides with the timer?
- How do I switch to the old version of Mango?
- How do I turn off the narrator?
- Can I study lessons offline?
Accessing Mango
- Link your profile to a library via the Mobile App (Video)
- How do I link my Mango profile to my library? (Browser)
- How do I link my Mango profile to my library? (Mobile)
- How do I create a profile?
- How do I manage my subscription?
- What is my mobile pin?
Courses and Content
- What languages does Mango offer?
- Does Mango offer ESL courses?
- I'm a beginner, where should I start?
- What age range is Mango appropriate for?
- Where can I download Mango's MARC record?
- Your Assessment Report
Troubleshooting
- The "Reset Password" link did not show up in an email
- There's no audio in the lesson
- How do I use the Voice Comparison feature?
- How do I clear my cache?
- The course will not load on my computer
- The lessons won’t download in the app
Error Messages
Mango Classic
- Where can I find the placement tests?
- The course will not load on my computer - Safari browser
- Where can I edit my Mango account settings? - Mango Classic Interface
- How can I add profiles for my family members? - Mango Classic Interface
- How do I delete a language from my Home Page? - Mango Classic Interface
- How do I answer the slides with the timer? - Mango Classic Interface