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Frequently Asked Questions
Can I try Mango for free?
How much does it cost to study with Mango Languages?
How does Mango teach a new language?
How long does it take to learn a new language with Mango?
Can I call you?
Can I learn more than one language?
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How do I delete a language from my home page?
Where can I manage my Mango profile settings?
How do I answer the slides with the timer?
How do I switch to the old version of Mango?
How do I turn off the narrator?
Can I study lessons offline?
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Link your profile to a library via the Mobile App (Video)
How do I link my Mango profile to my library? (Browser)
How do I link my Mango profile to my library? (Mobile)
How do I create a profile?
How do I manage my subscription?
What is my mobile pin?
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Courses and Content
What languages does Mango offer?
Does Mango offer ESL courses?
I'm a beginner, where should I start?
What age range is Mango appropriate for?
Where can I download Mango's MARC record?
Your Assessment Report
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The "Reset Password" link did not show up in an email
There's no audio in the lesson
How do I use the Voice Comparison feature?
How do I clear my cache?
The course will not load on my computer
The lessons won’t download in the app
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Error message: Invalid ID, Username or Password
Error message: Your library card number is invalid
My lesson won't load with refresh error message.
Upgrade Internet Explorer 10 to subscribe
Where can I find the placement tests?
The course will not load on my computer - Safari browser
Where can I edit my Mango account settings? - Mango Classic Interface
How can I add profiles for my family members? - Mango Classic Interface
How do I delete a language from my Home Page? - Mango Classic Interface
How do I answer the slides with the timer? - Mango Classic Interface
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Ultimate C.A.L.L. Competition
Eligibility and Entries for the Ultimate C.A.L.L. Competition
Judging the Ultimate C.A.L.L. Competition
Winning the Ultimate C.A.L.L. Competition
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